Business Improvement Coach



Notable Notes!

The authors of the Certified Six Sigma Green Belt Handbook are  the Recipients of the 2017 ASQ Crosby Medal: The Crosby Medal is presented to the individual who has authored a distinguished book contributing significantly to the extension of the philosophy and application of the principles, methods, or techniques of quality management

The Certified Six Sigma Green Belt Handbook, Second Edition ...

... The Certified Six Sigma Green Belt Handbook, Second Edition (e-book).
Roderick A. Munro, Govindarajan Ramu, Daniel J. Zrymiak. ...



 

The ASQ CSSGB Study Guide 2nd Ed

This study guide is essential for candidates preparing for the ASQ Certified Six Sigma Green Belt (CSSGB) examination. Best used in combination with The ASQ Certified Six Sigma Green Belt Handbook, Third Edition, this guide includes many practice exam questions written that align with the 2022 ASQ CSSGB Body of Knowledge (BoK). .

 




  Email   roderickmunro@yahoo.com

Vision
We provide business improvement products and services for the mutual success of you, your suppliers and your customers.
 
Mission
To provide coaching, training and business services to individuals and organizations who are dedicated to the continual improvement of their businesses.
 






Publications


The Certified Six Sigma Green Belt Handbook (e-book) | ASQ
... Handbook - first edition (now in e-book). And Daniel J. Zrymiak Govindarajan Ramu Mohamed B. Nawaz Matthew J. Maio Roderick A. Munro. ...


The ASQ Certified Six Sigma Green Belt Handbook - 3rd Ed

This handbook is designed to help candidates preparing for the ASQ Six Sigma Green Belt certification exam. Meant for those who already understand the basic concepts of reducing variation and improving processes, it also serves as a helpful reference to the appropriate materials needed to conduct successful Green Belt projects. The layout of the handbook is mapped to the 2022 version of ASQ’s Body of Knowledge (BoK).



Six Sigma for the Front Office: A Pocket Guide
by Roderick A. Munro, Ph.D.
A convenient guide for anyone working on Six Sigma projects in non-manufacturing environments. Specifically written for those at the green belt level, this book will help explain Six Sigma tools and show how they apply to those working in an office. Learn More>>

Available at ASQ



Lean Six Sigma for the Healthcare Practice: A Pocket Guide
by Roderick A. Munro, Ph.D.
An introduction to the Lean Six Sigma process and how to use it in a doctors office. This convenient, pocket-sized book can be easily used by healthcare professionals. Clarifies confusing "buzz" words surrounding Lean Six Sigma, explains key principles to operators, and helps map problem-solving activities leading to Six Sigma projects. Learn More>>

Available at ASQ

Six Sigma Tools at Work, Second Edition

Roderick A. Munro, October 2025

Six Sigma isn’t just for manufacturers; it’s a versatile philosophy that can drive process improvement in any field. You’ll see how to cut out waste and reduce variation in everything you do, helping your organization achieve its goals.


Available at ASQ


The ISO/TS 16949:2002 Answer Book - A Step-By-Step Guide for Automotive Suppliers
by Roderick A. Munro, Radley Smith and Ronald Bowen
Includes insider tips on ISO/TS 16949 to help you make the most of the registration process, including what auditors look for, an overview of core tool manuals, advice on internal auditing, and guidance on management review.

Available at Paton Press



Automotive Internal Auditor Pocket Guide - Process Auditing to ISO/TS 16949:2002
by Roderick A. Munro, Ph.D.
An essential resource to assist internal auditors with planning and performing process audits that will satisfy top management, auditees, and external customers.

Available at ASQ



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 Book Review
“The Symphony of Profound Knowledge: 
W. Edwards Deming’s Score for Leading, Performing, and Living in Concert” By: Dr. Edward Martin Baker

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 ASQ has cancelled their WCQI for 2020