Books & Booklets

Automotive Internal Auditor Pocket Guide - Process Auditing to ISO/TS 16949:2002
by Roderick A. Munro, Ph.D.
Available at ASQ

This new pocket guide is an essential resource for anyone in the automotive industry. It's designed to be used as a reference for conducting internal audits to ISO/TS 16949:2002 using a new process approach. The book will assist internal auditors with planning and performing process audits in order to become more effective as an auditor and satisfy top management, auditees, and external customers. It includes practical case studies along with the Body-of-Knowledge for the ASQ CQIA and CQA certifications, a glossary of terms, and a list of acronyms.

Also available:
The ISO/TS 16949:2002 Answer Book - A Step-By-Step Guide for Automotive Suppliers
by Roderick A. Munro, Radley Smith and Ronald Bowen

Roderick Munro and Ronald Bowen have teamed up with Radley Smith to create the ultimate ISO/TS 16949:2002 Reference. QS-9000 affected thousands of automotive suppliers. Unfortunately, many went through the motions of registering to QS-9000 without realizing a tangible benefit. ISO/TS 16949 offers suppliers an opportunity to move beyond mere compliance to an imposed requirement to adding value to their processes. Inside this book, you will find clear and concise explanations and insider tips on ISO/TS 16949 that will help you make the most of the registration process, including specific direction on what auditors will look for, an overview of the core tool manuals, advice on internal auditing, and guidance on management review.

Six Sigma for the Front Office: A Pocket Guide
by Roderick A. Munro, Ph.D.
Available at ASQ

The principles of Six Sigma are being used in nearly every industry to reduce waste and improve performance. However, most books on the subject are written only for those in manufacturing, and specifically for engineers or those with a high level of technical expertise. Meanwhile those working in offices receive little or no information on how to use Six Sigma in their environments. Now best-selling author Rod Munro has written a convenient book explaining the tools of Six Sigma, specifically tailored to those in the office. Six Sigma for the Office: A Pocket Guide is a convenient guide for anyone working on Six Sigma projects in non-manufacturing environments. Specifically written for those at the green belt level, this book will help explain the Six Sigma tools and show how they apply to those working in an office. All of the examples in the book are taken from the office environment, so office workers will easily identify and be able to apply these tools in their own jobs.

Six Sigma for the Shop Floor: A Pocket Guide
by Roderick A. Munro, Ph.D.
Available at ASQ

Written specifically to be used daily by the workers on the shop floor, Six Sigma for the Shop Floor provides a very basic introduction to the Six Sigma process. By focusing on the problem solving nature of Six Sigma, author Roderick Munro explains how these principals should be used in conjunction with daily work. This convenient, pocket-sized book can be easily used on the shop floor, and clarifies the confusing "buzz" terms surrounding Six Sigma by explaining how to manage the tools currently being used to meet Six Sigma requirements. Six Sigma for the Shop Floor will explain the principles to the operators, and help map the problem-solving activities leading to Six Sigma projects.

Instructional Technology (or Educational Technology): Masters and Doctoral Study and Reference Deck
by Elizabeth Rice-Munro, Ph.D.
Place Order

An amazing snapshot compilation of the Body-of-Knowledge for the field of Instructional (Educational) Technology. The Reference Deck was primarily created to assist Instructional Technology doctoral students with preparing for Qualifying Exams. It serves as a flexible study tool that can facilitate group discussion, Q&A, and individual review. In addition, the Reference Deck is a most useful tool for practitioners in Education and Training who appreciate a memory jogger for utilization during work with clients and while designing interventions.

The 5 x 8 card deck contains 155 cards containing hard-hitting highlights on such topics as: Communication Theory; Evaluation; ISO 9001, 9004 and 14001; Bloom's Taxonomy; Events of Instruction; Systems Theory; IT History; Learning Theory; Design and much, much more.

Booklet (15 pages) that covers the basic theory and methodology of statistical process control. Tools such as: Cause and Effect Diagrams, Check Sheets, Flow Charts, Histograms, Pareto Charts, Process Behavior Charts (Control Charts), Run Charts, Scatter Diagram, and Short Run SPC are discussed. A list of references is given for further study.

ISO/TS 16949:2002 Overview
by Roderick A. Munro, Ph.D.

1 page

Search for Effectiveness: ISO 9001:1994 versus ISO 9001:2000
by Roderick A. Munro, Ph.D.

1 page

Six Sigma for Small Organizations
by Roderick A. Munro, Ph.D.

1 page

Booklet (33 pages) that looks at the early days of the QS-9000 and its relationship to ISO 9001:1994. Each of the 20 elements is addressed, and how suppliers to the automotive industry are to comply with the standards.

Discusses the fulfillment of QS9000 with regard to training effectiveness and suggests possible methods for conducting training effectiveness studies including a high-level look at the commonly applied Kirkpatrick Level 1- 4 Evaluation Methodology.

10 pages

4 pages

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