Business Improvement Coach

Business Improvement Coaches

About Us

Business Improvement Coaches

Vic Lowe, ASQ Fellow
From 1990 - 1998 he was Ford Motor Company's chief statistician developing worldwide management and quality policies; primary technical consultant for the Q1/Q101 quality programs; responsible for all statistical content of Ford publications associated with ISO, QS9000; and was Ford's principal consultant for the Deming theory of management directing Dr. Deming's personal consulting with Ford senior management and assisting Dr. Deming with the presentation of his four-day management seminars.

Mr. Lowe has authored technical books on statistical process control and measurement systems analysis and co-authored numerous papers in the open statistical literature as well as in classified literature for U.S. nuclear weapons industry. Mr. Lowe has held positions in national laboratories as a statistical consultant on projects ranging from studying the safety of a plutonium powered artificial heart, statistical methods to use for safeguarding nuclear materials, writing technical standards for ANSI and assessing usefulness and accuracy of several hundred energy-related data bases and mathematical models maintained by the federal government for use in policy making and regulatory activities. Mr. Lowe is a frequent public speaker at universities and professional society meetings.

George Mouradian, (BS, ME) ASQ Fellow, CQE, CRE, CQA, PQE, RAB QMS Lead Auditor, IATCA Senior Auditor
Mr. Mouradian specializes in guiding companies ISO/QS9000 TE preassessments and registration and assisting organizations in their quality and reliability engineering programs. He has guided many companies toward achieving their ISO/QS-9000 registrations. He has extensive experience and depth in the areas of directing and managing Q/R programs; ISO/QS-9000 TE Certs; determining and predicting reliabilities; establishing and maintaining Failure Reporting, Analysis, and Corrective Action (FRACA) system; performing Failure Modes, Effects, Critical Analysis (FMECA); conducting Design Reviews, Reliability Testing, and Failure Review Boards; and writing Reliability Program Plans and ISO/QS-9000 Procedures. He has lectured at several universities and at Standards of Armenia and taught at the American University of Armenia. He has delivered presentations to a variety of professional groups; has been published in several Quality journals and published several manuals.

Roderick Munro, (BA, MS, Ed.S, Ph.D.) ASQ Fellow, CQE, CQA, CQMgr, QSA Fellow, IRCA QMS 2005 Lead Auditor
With over 40 years of experience in service sector and manufacturing industries, Dr. Munro has served, trained, and consulted for a wide breadth of industries across the United States, Canada and Europe and, trained and consulted several thousand production, non-production and transportation Tier-1 suppliers in quality systems. He has been very active in volunteerism in many groups (both engineering and civic), especially the American Society for Quality where he has served at the local, divisional, national and on their Board of Directors. In addition, he has given more than 140 presentations, written numerous articles and is the author of several books. He has been a frequent lecturer at nine universities and presented at SME, SHRM, ASQ, SQP, ASTD, ASA and IIE. Rod has extensive knowledge and practice in the ISO standards for: 9001, 14001, 45001 and now the 22301 Business Continuity.

Elizabeth Rice, (BA, MA, Ed.S, Ph.D.) ASQ Fellow, CQA
With more than 40 years of experience in education, organization development, quality training and consulting, Dr. Rice has served, trained and consulted for many diverse functional groups of a Fortune five OEM in large and small scale culture change, problem solving, team building, facilitation, strategic planning, and action research and saved millions in managing elite and traditional corporate tuition programs. She designed and delivered training to several thousand production, non-production and transportation Tier-1 suppliers in quality systems. Her training and consulting has extended across the United States, Canada, Great Britain and Germany. In addition, Dr. Rice has given and written numerous presentations and articles. When not otherwise engaged you might find her swimming or lavender gardening.

Dean Stamatis, (BS, BA, Ph.D.) ASQ Fellow, CQE, CMfgE
With more than 40 years of experience in management, quality training, and consulting, Dr. Stamatis has served and consulted for numerous industries in the private and public sectors. His consulting extends across the United States, Southeast Asia, Japan, China, India, and Europe. Dr. Stamatis has written more than 60 articles and presented many speeches at national and international conferences on quality. He is both sole and contributing author in several books. In addition, he has performed more than 100 automotive-related audits and 25 pre-assessment ISO 9000 audits, and has helped several companies attain certification. He is an active member of several professional associations as well as a beloved member of his large and active family.

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